I was wondering if anyone out there can e-mail me the manual. The set-up is extremely complicated and took two persons over an hour to complete, including all staking of the structure and guy lines as required by the instructions. We placed the screen house over a picnic table at the campsite and it did a fairly good job of keeping insects out while we were eating.
It’s starting to wear out and I’m looking to replace but can’t find one anywhere. Can someone point me to the person please. We’ve also put together a handy buyer’s guide down at the bottom as a resource for shoppers who are new to the Ozark Trail brand, so make sure to check it out. There you’ll find all the info you could ever want on the materials, build quality, and weather-worthiness of these affordable tents.
As stated above, durability and materials are the main pain point of Ozark Trail tents. 2 guys hooked in the rear corners while 2 of us bent the poles (erecting the tent upright) into place and hooked them in ozark trail sleeping bag the front corners. We then attached quick clips, while 2 guys took the rainfly, put it into place, and put in the rainfly pole. We then finished staking the tent down and guying out the tent and rainfly.
That’s what we get with foreign made products. An absolute waste of money and time, and cost plenty of aggravation. Absolutely no offer to resolve the issue.
It gives great shade and it keeps flies out. We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person I talked to was awesome! She guided me through until I was able to find the correct serial number for the part and sent it to me right away. I purchased Model #WT98010R and I’ve had it for 2 years and have put it up probably 6 times. This summer I had it up in the backyard after a birthday party for several days and one of the poles broke during a bad storm while I was at work.
It was torn up pretty bad so I decided to trash it. If you have the manual and can scan it and e-mail me ozark trail sun shelter I would really appreciated it. I loved sitting outside and eat dinner in the screen house and mess it.
The product is garbage and the customer service is worse. I borrowed this screen tent and thought it was a pain to put up…the center hub broke forcing me to duck tape it to keep it together. The new types that go right up without connections are so much better. It was a nice size though and eventually got up with extra tape. The easiest models to pitch are pretty much always “instant tent” shelters, which use a system of preattached poles than only need to be unfolded and locked into place.
The screening and roof are all in excellent condition, along with all the poles, etc. With two more roof poles, I’m sure this could be prevented. I have purchased outdoor sporting goods from Coleman and they not only have much better products, but they stand behind what they sell.