(As an FYI, Weber changed this burner configuration back in 2011 which was a smart move). Our customer service reps are real people offering great service, backed by 8 weeks of hands-on training weber natural gas grill with all of our products. Extended warranties can save you hundreds, sometimes even thousands of dollars in unexpected repairs. You can contact us, or visit our store for additional details.
They’re also spaced out well so pulling the machine apart for maintenance is easy. Weber also built an elegant grease management system at the heart of the cooker. Any juices and drippings that make it past the burners are funneled towards a waiting disposable drip tray for collection. A delivers excellent value, which is one reason why they are perennially some of our best-selling grills.
The temperature inside the grill box hovered at around 250 degrees with the left and right burner dials at the medium setting. After seeing the test through to the end (when the probes hit the temp), the chicken was inedible. Its skin was as leathery as a football and the flesh inside was watery, mushy and thoroughly unappetizing. To add smarts to the Genesis II you’ll need to purchase the iGrill 3 accessory separately, a $100 upgrade.
My only complaint, a minor one, is Weber’s choice to use some plastic in the E-310’s construction. The ends of the grill’s side tables are wrapped in gray plastic bumpers that cheapens its appearance. Still, the lid does have a large built-in thermometer, a Weber standard feature the Char-Broil SmartChef Tru-Infrared lacks.
On both the CharBroil SmartChef and Weber Genesis II, the ribs were too thin to shield their probes from ambient hot air under the lid. As a result I fell back to cooking by time instead of hitting a target thermometer reading. Both grills turned in slightly underdone ribs after a 3-hour cook, so I bumped the time up another 30 minutes for round two. The Genesis II uses wedge-shaped bars to cover and protect its burners from grease and drippings. The bars also act as deflectors to spread heat evenly across the grilling surface above as well. All three burners are lit by the same ignition module and its corresponding igniter button.