We love the size of the tent and we used it for a week with no problems. The second time we set it up one of the poles snapped and now I can’t find where I can get replacement poles. Any suggestions would be greatly appreciated. I have large screen house and I love it. It gets used very hard every summer. It’s starting to wear out and I’m looking to replace but can’t find one anywhere.
Now unable to get all the parts I need to make it worth repairing. I purchased Model #WT98010R and I’ve had it for 2 years and have put it up probably 6 times. This summer I had it up in the backyard after a birthday party for several days and one of the poles broke during a bad storm while I was at work. I bought two of these tents new last year from a yard sale.
I came in from work one day and to my surprise it was 60 yards away from me all torn up from landing on my neighbor’s spiked fence. It was torn up pretty ozark trail canopy bad so I decided to trash it. Find the best hiking/camping product for your next outdoor adventure using our independent reviews and ratings.
Then the screening doesn’t fit right over the frame. I am sorry that I ever purchased it. Hopefully I can find a replacement part. I contacted Wal-Mart (1-800-WALMART) to see where I could get a replacement pole for the tent. They are idiots and seemed like they didn’t want to help me by supplying me with the manufacturer’s phone number.
No apology, no offer for a resolution. The product is garbage and the customer service is worse. We have a love-hate relationship with this screen tent.
This still has a lot of life left in it ozark trail chairs and I would love to be able to fix it.
The tent fabric roof provides shade for 46 square feet of the room. The Screen House is spacious enough for six people, or more around a folding table ozark trail screen house in an uninterrupted 360-degree panoramic shelter. Trailspace’s community of gear reviewers has field-tested and rated the top tents and shelters.