Anyone have spare parts for sale? I need to replace the center hub (CTRH-02) since this broke while I was using it. That’s what we get with foreign made products.
The overall construction is about what you expect for the price. Got one of these out of a storage unit at auction. Obviously used, but in good shape. Without instructions, it took me about 30 minutes to put it together and get it erected, by myself. Just had to comment after reading these old reviews of folks who couldn’t seem to set it up without either A.
No apology, no offer for a resolution. The product is garbage and the customer service is worse. We have a love-hate relationship with this screen tent.
This probably could have been prevented by adding more yellow support poles to the roof. The screen tent ozark trail canopy came with missing and broken parts. Their solution was for me to pay for replacements out of pocket.
Great for our buffet line for family camping. Sadly it blew over over in a storm last night breaking two corner pieces and the middle X broke. We are looking for these pieces if anyone wants to sell. It is of poor design, in that this could be ozark trail canopy avoided using 2 more yellow, curved roof poles which would not allow the rain to puddle on the roof. My husband and I were in the screen room, keeping the rain from puddling for more than a half hour. We will not replace the 3-way hubs again.
If anyone has a hub gable or #1 Roof pole, I would be interested in buying those parts. I loved the size of this screen house but after a few uses, the 4-way hub gable cracked and a couple of the curved roof poles bent a little. The screen is ozark trail chairs great for nice weather. It gives great shade and it keeps flies out. We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person I talked to was awesome!
She guided me through until I was able to find the correct serial number for the part and sent it to me right away. Had the screen house for 4 years. A gust of wind probably around 50 MPH took it down. Broke all four corner hubs and bent all 1b poles beyond repair. We loved it when it stayed together.
It was a nice size though and eventually got up with extra tape. One mad idea often begets another, and that is how this $34.95 purchase came about. As I’ve mentioned elsewhere in the blog, I’m getting married in Joshua Tree on August 2nd, outdoors.
This still has a lot of life left in it and I would love to be able to fix it.