All our frames are put together by hand in batches and then assembled before being shipped over to our warehouse. Packaging SystemWe created a packaging system that both stood out at retail and aided in finding the right product at a glance in a crowded retail environment. Packaging SystemGenesis created a holistic packaging system that was impactful and highlighted specific features across a product offering that reached almost 3000 SKU’s. Product PresentationWe developed the product graphic presentation for more than 200 unique models every year…while being on-trend, fresh and true to the brand. Product PresentationGenesis created the global product presentation for the world’s largest quality bicycle manufacturer.
When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at We’ve partnered with Freewheel as a solution to offer Genesis bikes online whilst supporting local bike shops at the same time. Each online sale supports the selected bike shop with a percentage of your sale, whether you choose to click & collect or get it delivered straight to your door. Please note that Freewheel currently only deliver within the UK at this time.
Here you’ll find our company details, answers to frequently asked questions and different ways to get in touch with us. Genesis employ materials to their best application meaning you’ll find carbon, Titanium, steel and Aluminium utilized throughout the range. Look to the Equilibrium if you’re after a performance genesis bike road package or to the Tour de fer if you desire a rugged reliable touring package, ready to go off the peg. Access to Collected InformationIf your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at
We become title sponsor of the all-new Madison Genesis cycling team, bringing steel back to the peloton with prototype Reynolds 953 and 931 tubed Volare framesets. The Latitude Ti is our new flagship mountain bike and goes to the top of many wishlists, while a geared Flyer adds versatility to a classic. Will Snow completes the epic 2700-mile Tour Divide after 27-days aboard his Genesis iO ID, with just one puncture and one new tyre. At the time, we weren’t sure if people would get it, so we hedged slightly, labelling it as a cross bike in the truest sense of the word. However, through our online retail partner Freewheel, you are able spread the cost of your new bike via a finance scheme. We recommend noting down your frame number (located on the underside of the Bottom Bracket) and using one of the many online services available.
Some 163 days and 18,000 miles later, he returned a world record breaker. Capable on and off road, it was a gentle step away from our original Vapour and towards a bike that was intended to go further… but we never imagined quite how much further. It’s really hard to give safe and accurate technical advice over the internet! We’d always advise going to your local Genesis dealer, where they can see the bike and diagnose any technical or mechanical issues that you’re having with your bike. With so many different variables this is an impossible question for us to answer properly!
Please do head over to your local Genesis dealer to talk through price points, intended use and of course compatibility with the rest of your set-up. The best way to test-ride a Genesis is to contact your local Genesis dealer.
In our most epic adventure to date, Sophie and Jérémy set off for a two-and-a-half-year journey from Alaska to Patagonia – the length of the Americas! On board a pair of Longitudes, they aim to finish in December 2019.Back at home, Alex Staniforth covers the UK’s 100 highest points on bike, foot and – if needed – kayak! Our Vapour gets the carbon treatment, the Zero goes disc, while Connor Swift races a prototype Zero SL to victory at its first outing. Inspired by Vin Cox’s adventures, we introduce the Day One Alfine – the ultimate drop bar cycle tourer.
Unfortunately we do not range Genesis branded components for after sale. We now have a list of rear-mech hangers compatible with Genesis bikes – please visit your local dealer to order one. We may be able to supply a digital file of the decal you need but you will need to prove you own the bike. PromotionWe were asked to help create promotional items for the first company store in the US. Product PresentationWe were honored to create the livery for the Rabobank/Giant teams.
At Genesis we have a history of doing things our own way, whether that’s making bikes we want to ride, or heading in a direction that might seem a little crazy at the time. Product PresentationFrom free-ride, long-travel genesis bike mountain models to fun city bikes, the presentation is a key attractor on the sales floor. If you have any questions about our products or your purchase, make sure to visit our customer service page.
Our bikes will take you to those places, fulfill your curiosities and make you remember why going for a ride is one of life’s most brilliant experiences. From there, we’ll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work. One of our service advisors will put your bike in the stand and run it through our professional inspection process. We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.