The serial number is stamped into the bottom of the frame (under the bottom bracket). Head to the page below and fill out the warranty claim submission form. We ask that you return your bike to the same place it was purchased. If bought on our website, please have your order number on hand.
Remember, irrespective of the model you choose, getting your Genesis bike assembled by a professional service like National Assemblers ensures optimal performance and safety. The model number can be found on the lower portion of the seat tube just above the crank on a black and silver decal. Genesis bikes became renowned for their use of steel tubing and ethos for function over form. However, through our online retail partner Freewheel, you are able spread the cost of your new bike via a finance scheme.
The Genesis dealer will carry out an initial inspection and liaise with the Genesis warranty & technical department. The Genesis dealer with which you raise an enquiry remains your point of contact throughout the process. TimescaleWe always aim to get our customers back on their bike as soon as possible. The timescale for completion of a warranty enquiry varies but your dealer is best placed to keep you up to date on progress and inform you of any action taken or a final decision.
Plus, the lightweight alloy wheels add to the bike’s speed and agility. The matte black finish with neon accents is sure to turn heads on any trail. The Whirlwind from Genesis Bicycles features a custom lightweight aluminum frame, a suspension fork to smooth out rough roads and trails, a 21-speed drivetrain with easy-action twist shifters and a Shimano rear derailleur for big hills as well as long flats. Front disc and rear linear pull handbrakes keep your speed under control, while the overstuffed springer style saddle and rise handlebars give the rider a comfortable and upright riding position. Whether you’re on an off-road adventure or running errands in town, the Whirlwind has all your bases covered. genesis bicycless, with their design aesthetics and technology that expertly merges comfort, durability, and performance, have earned a reputation among biking enthusiasts worldwide as the premier choice for various biking activities – be it for leisure or competitive sports.
Cornering is quick and precise with rear wheel drift easily attainable. At around 27lbs the Core weighs in somewhere in the middle of the scale that you would expect for a 120mm trail blaster but it feels nippy and easy to spin up to speed thanks to the lightweight rims and fast rolling tyres. Genesis are a British brand that have been building decent bikes and genesis bicycles a decent reputation so I was looking forward to a chance to see if the positive buzz about the company and their bikes was well earned. Our bikes will take you to those places, fulfill your curiosities and make you remember why going for a ride is one of life’s most brilliant experiences. Your bike frame & fork are protected under our Lifetime Warranty policy.
Here at National Assemblers, we understand that assembling a bike can be a daunting task. With so many parts and components, it can be easy to get overwhelmed. Like any other mechanical device, your Genesis bike needs regular maintenance. This not only ensures a smooth ride but also extends the life of your bike. Routine maintenance includes checking tire pressure and adjusting it according to the type of terrain you’ll be riding on. Regularly cleaning and oiling the chain will keep it functioning smoothly and prevent unnecessary wear and tear.